The latest versions of optiflame fires will have two switches marked i and ii to select the level of heating typically 1kw and 2kw output check if these switches are in the on position.
Dimplex electric stove heater not working.
The remote or the remote receiver may need to be replaces.
If the heat turns on there is not a power issue.
Always use properly grounded fused and polarized outlets.
Dedicated means no other outlets or fixtures are sharing the same circuit breaker.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
Ensure the intake louvers and log cavity are free from dirt and dust.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
The heater is either dirty or defective.
It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow.
Please change the light bulbs.
Press the switch twice to give heat and the flame effect on older models.
Check to ensure the batteries are working and replace if required.