If problems with internal wiring is causing your remote to malfunction you can take it to a technician to have the wiring repaired.
Dimplex electric fireplace remote not working.
If the receiver is not installed correctly the remote control might not work as required.
The receiver is the device external to the remote that gets the signals when the remote buttons are pressed and lets you manipulate the gas fireplace as desired.
If the unit does not turn on please make sure the heat switch is activated.
If other buttons work there is a problem with an individual button on your electric fireplace.
Check the fireplace for any faulty wiring.
If it s not call customer service.
Please change the light bulbs.
Confirm that the fireplace is installed on the electrically appropriate circuit.
The circuit breaker trips or blows a fuse when turned on.
Dedicated means no other outlets or fixtures are sharing the same circuit breaker.
The unit turns off by itself.
If your fireplace came with a remote change the batteries and see if you can turn your electric fireplace on either on the fireplace itself or using the remote.
Inspect it if signals are not being transmitted upon pressing the remote control.
It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow.
Dimplex electric fireplace with remote control valued customer we are pleased that you have chosen to purchase an electric fireplace manufactured by dimplex north america ltd.
A tightly bent or over stretched power cord may be causing the problem.
How do i troubleshoot a dimplex electric fireplace.
The remote or the remote receiver may need to be replaces.
Replace the remote if the unit comes on independently without your having turned it on.
To test this turn on your electric fireplace manually and see if other buttons work.
Check to ensure the batteries are working and replace if required.
Make sure the heater is the.
Check your fuse box or breaker for any switches that have tripped.
Always use properly grounded fused and polarized outlets.
If the heat turns on there is not a power issue.
Over the years valuable memories will occur around the warmth and comfort of your hearth.
Other remotes in the.
The wire has short circuited.
Plug the unit into another outlet or install a dedicated 15 amp circuit.
Thank you for allowing our product to be the backdrop for those special moments.