The remote control may need to be initialized with the stove.
Dimplex electric fireplace heater not working.
The heat will not come back on without being reset.
Ensure that the fireplace is plugged in and turned on at the wall.
Please change the light bulbs.
The overheat cutout will be triggered if the ventilation slot at the bottom of the fireplace has been covered or blocked.
It can be reset by switching the main power switch to off and waiting 5 minutes before switching it to on.
Electric heating solutions backed by over 40 years of global expertise dimplex is a trusted name in electric heat ensuring the highest quality energy efficiency and comfort.
I don t think it worked like this in the past.
I have a 2011 big country 3450ts.
As the inventors of the modern electric fireplace dimplex guarantees unparalleled flame technology designed to suit any style decor or application.
If the heat turns on there is not a power issue.
We ve used the fireplace a lot and it has always worked well.
Check to ensure the batteries are working and replace if required.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
Make sure the heater is the only appliance on the circuit.
It needs to be a 15 amp dedicated circuit.
I believe it would continue to throw heat as long as i had it.
Lately it stops throwing heat after awhile.
It has the above referenced fireplace.
If the unit does not turn on please make sure the heat switch is activated.
Check this detail if the breaker kicks off every time you turn the unit on.
Ensure that the main power switch on the fireplace is turned on.
There is excessive noise coming out of the heater.
The heater is either dirty or defective.
Please select your product category to go to the relevant troubleshooter.
If i turn it completely off after five minutes or so i can turn it on and it will throw heat again.
Ensure the intake louvers and log cavity are free from dirt and dust.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.