Dimplex Electric Fireplace Flame Not Working

Make sure the heater is the only appliance on the circuit.

Dimplex electric fireplace flame not working.

In certain cases the electric voltage from the power outlet that the fireplace is plugged into does not supply enough electricity to power the device. If your fireplace came with a remote change the batteries and see if you can turn your electric fireplace on either on the fireplace itself or using the remote. The circuit breaker trips or blows a fuse when turned on. Please select your product category to go to the relevant troubleshooter.

Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. Start by checking for faulty wiring. It needs to be a 15 amp dedicated circuit. Check the fireplace for any faulty wiring.

Dedicated means no other outlets or fixtures are sharing the same circuit breaker. Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets. Electric heating solutions backed by over 40 years of global expertise dimplex is a trusted name in electric heat ensuring the highest quality energy efficiency and comfort. If it s not call customer service.

We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. Confirm that the fireplace is installed on the electrically appropriate circuit. The wire has short circuited. If a fireplace fails to turn on when prompted the problem can involve one of several components.

The ember bed is glowing but there s no flame. It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow. Open the back panel of the unit.